What are STARetailers
The STARetailer scheme guarantees shoppers a full refund if any product purchased from our STARetailers is above its recommended retail price (RRP).
Shop at Sim Lim Square and be assured of quality service, trust and confidence.
The STARetailer Pledge is:
Not to sell products above the recommended retails price (RRP)
To be honest
To issue official clear and concise receipts
To refrain from abusive language or conduct
To remain courteous and polite at all times
To provide good after sales service
To train and employ well trained or knowledgeable staff
Calling all Sim Lim Square Tenants – Be a STARetailer!
Having the STARetailer accreditation means building your business with trust. Let your customers know that you pledge to give them reliable service and reasonable prices for every purchase.
How do I apply?
Application is free
To qualify, interested tenants must be complaint-free for at least nine months
Application forms are available at the management’s office
Identifying a STARetailer:
Look out for the A4-sized poster with the STARetailer logo placed at the shop
STARetailer floor stickers will be visible at shop entrances
Spot the STARetailer logo next to the shop listings in the Sim Lim Square directory and on the website: www.simlimsquare.com.sg