Customer Service
- Our information Counter is located at Level 1 Atrium.
- For further information and enquiry, you can call our customer service at 63325839
- WIFI - Shoppers can enjoy Free Wireless Internet Access at Sim Lim Square.
- Car Park Rates - For your information, our carpark rates for car/van is charge at S$0.05 per min
(excluding prevailing GST) from 0330hrs to 1759hrs and S$2.00 per entry
(excluding prevailing GST) from 1800hrs to 0329hrs.
For motor cycle, it is charge at S$0.75 (excluding prevailing GST) per entry at all times.
The STARetailer Pledge is:
- Not to sell products above RRP
- To be honest
- To issue official clear and concise receipts
- To refrain from abusive language or conduct
- To remain courteous and polite at all times
- To provide good after sales service
- To train and employ well trained or knowledgeable